request account deletion

  • After the deletion is complete, you will not be able to restore the account or any of its content.
  • Your profile, posts, comments, and uploaded content such as images or other media will be permanently removed.
  • Some of your content, such as messages you sent to other crumbs users or media they downloaded, may still be visible to others after you've deleted your account, as such content is not stored on our servers.
  • Upon account deletion request, you will be signed out of all devices and the account deletion will be processed after a grace period of at least 7 days and at most 14 days. If you log in before the initial 7 days have lapsed, we will deem this as a request to cancel the deletion and will not proceed with the deletion. You can request another deletion at any time.
  • Some copies of your content may remain after the grace period days in backup storage that we use to recover in the event of a disaster, software error or other data loss event. We may also keep your information for things such as legal issues, terms violations or harm prevention efforts. Refer to our Privacy Policy to learn more.

For security reasons, we cannot delete an account for you. You must be able to log in to your account to request deletion.